Branch Supervisor

Appleby-In-Westmorland, Cumbria
08 Nov 2023
01 Dec 2023
Contract Type
Employer Type
Direct Employer
  • To lead the Retail Teams, to maximise the sales opportunities across the whole site, ensuring customer service standards and sales optimisation is high on the agenda.
  • To lead the Retail Branch Team driving sales and profitability to achieve targeted contributions, in the absence of the General Manager/Branch Manager.
  • To ensure all Retail Branch colleagues deliver exceptionally high customer service, to optimise sales opportunities, in Branch and take a lead in ensuring all customers have a positive customer experience.
  • To support, coach and develop retail colleagues within the branch, so that key talent is optimised and retained, and we continue to be an attractive employer for future talent.
  • To support the General Manager/Branch Manager in managing stock to hit Retail stock targets for the store, including aged stock.
  • To support the General Manager/Branch Manager in managing all customer debt, to ensure it is kept within company credit policies.
  • To ensure that all operating procedures are adhered on a daily/weekly/monthly basis in the absence of the General Manager/Branch Manager.
  • To adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.
  • To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes

Skills, Experience and Qualities Required

  • Experience of Supervising Retail Teams.
  • Experience of coaching and mentoring colleagues.
  • Experience in retail trading.


  • Agricultural experience.
  • IOSH Managing Safely qualification.
  • Competent of using Microsoft applications systems and fully IT literate.