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Parts Assistant

Employer
Carrs Billington
Location
Spennymoor, Durham
Salary
Competitive Salary
Closing date
7 Jan 2024

View more

Sector
Machinery / Service / Technician
Contract Type
Permanent
Role
Technician
Employer Type
Direct Employer

Job Details

ABOUT US

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr’s Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions. Carr’s Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

ABOUT THE ROLE

Responsible to: Part Supervisor
Department: Machinery Parts
Location: Spennymoor
Term: Permanent, full-time
Hours: 40 hours per week

The Parts Assistant will work with the Parts Supervisor at our Spennymoor branch, with specialism in Stihl, Ferris, Grillo, Jenson & Weibang to be the front of house of the Parts department, serving external and internal customers both face to face and via telephone with exceptional customer service. Supporting the day to day operations of the department the successful candidate will be responsible for:

  • Supporting the Parts Supervisor driving departments standards to develop and maintain industry leading levels of customer service
  • Front of house for machinery retail areas within the branch.
  • Proactively growing sales and supporting the Parts Manager in maximising margins.
  • Ensuring telesales and counter service levels are maintained.
  • Maintaining efficient internal working practices such as goods inwards and fast moving stock placement.
  • Collaborating with the central machinery management team to work on projects and deliver on budgets.
  • Supporting the Parts Manager in stockholding and stock take procedures.

Skills, Experience and Qualities Required

  • Proven sales experience, with ability to confidently sell and advise on products and services.
  • Previous customer relationship management experience.
  • Written skills – proven ability to use clear, concise language specific for the purpose and audience.
  • Confident IT user.
  • Excellent interpersonal and communications skills, including the ability to consult, negotiate and liaise with suppliers, customers and internal stakeholders.
  • Ability to assess priorities and manage competing deadlines both independently and as a member of a team.

BENEFITS

As part of The Billington Group we offer a wide range of employee benefits including:

  • An attractive salary package.
  • Annual salary reviews in September each year.
  • A minimum of 25 days annual leave.
  • Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

Your Health

Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
Sick pay: Generous company sick pay entitlement.
Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

Perks At Work: Access to an exclusive member’s discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
Your Future Pension: Enrolment into the Company pension scheme after 3 months of employment.
Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.

HOW TO APPLY

Please apply through our website or alternatively, send your CV and an indication of your current salary expectations via the apply button now.

Company

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr’s Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions. 

Carr’s Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods. For more information about The Billington Group please visit our website at: www.thebillingtongroup.com 

Learn more about Carr's Billington

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